St Lucia Real Estate Online’s Privacy Statement
This privacy statement covers the website http://www.StLuciaRealEstateOnline.com. By accessing, using or registering with St Lucia Real Estate Online’s web site, you accept and agree to St Lucia Real Estate Online’s Privacy Statement. St Lucia Real Estate Online provides a variety of online services for homeowners, prospective home buyers and residential real estate professionals. St Lucia Real Estate Online highly values your privacy and feedback. Any user information we collect is considered private and we do not use or share it, except as permitted herein, without the user’s permission. We use this personal information at St Lucia Real Estate Online to provide the best quality service possible. The following privacy statement summarizes St Lucia Real Estate Online’s protection and use of any personal information provided by visitors to the St Lucia Real Estate Online site.
This statement does not apply to any public area of St Lucia Real Estate Online’s web site. In the event you submit personal information to contact another member, contact a seller/lister about a listing, create a listing, add a contact on a listing, St Lucia Real Estate Online Pro Directory, such information becomes publicly available and St Lucia Real Estate Online is not responsible for the personal information you choose to submit to these services, forums, listings, or persons.
Information Collected by St Lucia Real Estate Online:
St Lucia Real Estate Online collects user information from several areas of the St Lucia Real Estate Online site including the registration area (where St Lucia Real Estate Online collects each user’s name, street address, telephone number, email address, and self-selected primary role in real estate); products; business services; the adding and editing of property listings; the adding and editing of Professional “Pro” Profiles; email forms; and any surveys or contests that St Lucia Real Estate Online may sponsor. St Lucia Real Estate Online collects individual user search activity for statistical, archival, and business purposes. St Lucia Real Estate Online collects financial information (such as billing address, credit card number, expiration date) for billing payment and credit card authorization purposes. St Lucia Real Estate Online may track the IP address of a user’s computer or place a “cookie” in the browser files of a user’s computer. This is required by St Lucia Real Estate Online services to provide automated features.
Use of Information Collected:
Collected information helps St Lucia Real Estate Online better understand its users’ needs in order to improve its product and service offerings. Email addresses are used to communicate with members through Listing Updates, Offer Submissions, questions posed by other Users regarding Listings, Promotional emails, Partner emails and for site administration purposes. Users may be deleted from Promotional email and Partner email lists at their request. Personal information may be used to contact users for the purpose of research, product development, marketing, or customer service. User search activity is collected and analyzed and may be utilized by St Lucia Real Estate Online in the aggregate or in the abstract for a variety of business purposes. Financial information is used to bill users for products and services purchased. Within St Lucia Real Estate Online, only accounting managers have access to the credit card account information. This information is not shared with anyone outside of St Lucia Real Estate Online. IP address and cookie log data is analyzed to better understand traffic flows and user preferences. St Lucia Real Estate Online may retain the data it collects indefinitely. You may have your personal information deleted or deactivated by sending an email to privacy@StLuciaRealEstateOnline.com. You may be asked to confirm your identity.
Use of Email Tools:
You may NOT use the Contact Seller, Contact Agent or other email services that we offer to send spam (i.e. unsolicited email) or otherwise send content that would violate St Lucia Real Estate Online’s Terms and Conditions. We may monitor, track or save the use of this feature, but will be under no obligation to monitor, track or save these email messages sent from these tools. If you send an email using the Share Listing to a Friend service to an email address that is not registered in our system, we do not use that email address for any purpose other than to send your email, and for us to automatically send your friend a one-time email inviting him or her to visit the site. St Lucia Real Estate Online stores this information for the sole purpose of sending this one-time email and for tracking the success of our referral program. We also do not rent or sell these email addresses of un-registered users.
Your friend may contact us at privacy@StLuciaRealEstateOnline.com to request that we remove this information from our database.
Though St Lucia Real Estate Online makes every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have good faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
St Lucia Real Estate Online shares member information in the following areas on the site: Listing Service, Email Alerts and Professional (“Pro”) Directory. When a member enters a sale listing in the Listing Service, listing contact information is also entered. Members searching St Lucia Real Estate Online can view contact information (name, email and phone number) when they view a property listing. St Lucia Real Estate Online allows users to share contact information with one another via its Email Alerts service. With Email Alerts users can save their property search criteria to have information about properties that match the specified criteria emailed to them. When selecting this service, users are given the option of releasing their contact information to other users who have property listings that match their criteria. This contact information is then shared with the users who have property listings that match the buying criteria. Unless required by law as detailed in this section or a user specifically takes action as discussed in this paragraph, St Lucia Real Estate Online does not share individual user search activity information and such activity information remains private to the individual user and to St Lucia Real Estate Online. St Lucia Real Estate Online “Pro” users agree to share their contact information and allow all St Lucia Real Estate Online users to view their contact information via the St Lucia Real Estate Online Professional “Pro” Directory or via links made available to users on a listing or in an email.
St Lucia Real Estate Online shares information with its partners for the purpose of providing related services in which we deem our users have interest. The use that St Lucia Real Estate Online’s partners make of customer information will not exceed St Lucia Real Estate Online’s use of the data. Key billing information (such as credit card number, expiration date and dollar amount) gathered from users making online purchases of products or services is shared with Authorize.net, our credit card processing partner, in order to authorize charges to the credit card. St Lucia Real Estate Online also uses third party providers to perform email and postal mailings on behalf of St Lucia Real Estate Online, but this information (such as name, address and email) is confidential and is not used by the provider for any other purpose.
St Lucia Real Estate Online does not rent or lease user information to any third party, except as disclosed here. From time to time, St Lucia Real Estate Online may obtain information (such as electronic mail addresses) from third party providers. It is our goal to only contact individuals who we believe may have a legitimate business interest in St Lucia Real Estate Online based on their membership or participation in other organizations or web sites, and who have indicated a willingness to be contacted for this purpose. While St Lucia Real Estate Online endeavors to work with other sites and companies with a similar respect for user privacy, St Lucia Real Estate Online cannot be responsible for the privacy practices of other sites.
Security of personal information:
St Lucia Real Estate Online’s clients and their personal information are considered to be St Lucia Real Estate Online’s greatest asset and thus their privacy is treated with the utmost regard and respect. St Lucia Real Estate Online takes every reasonable precaution to secure personal information within both its computers and its physical premises.
The security of your personal information is important to St Lucia Real Estate Online. When you enter sensitive information (such as a credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can email us at privacy@StLuciaRealEstateOnline.com.
Cookies are used on this site. A cookie is a small text file that is stored on a user’s computer for record-keeping purposes.
We use both session cookies and persistent cookies. We use session cookies to make it easier for you to use our site and to enable certain specialized functionality that requires maintaining information about your session. A session cookie is not stored on your hard disk and expires when you close your browser. A persistent cookie remains on your hard disk for an extended period of time. You can remove persistent cookies by following the directions in your Internet browser’s “help” files.
We do not store in persistent cookies any personal information you submit while on our site.
Third-Party Advertising Companies
We use third-party advertising companies to serve ads when you visit our Web site. The third-party advertising technology that we use on this Web site uses information derived from your visits to this site to target advertising within this site. In addition, our advertisers may use other third-party advertising technology to target advertising on this site and other sites. In the course of advertisements being served to you, a unique third-party cookie or cookies may be placed your browser. In addition, we may use Web beacons, provided by third-party advertising companies, to help manage and optimize our online advertising. Web beacons enable us to recognize a browser’s cookie when a browser visits this site, and to learn which banner ads bring users to our Web site.
Blog / Forum
Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at info@StLuciaRealEstateOnline.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Social Media Widgets
Our Web site includes Social Media Features, such as the Facebook Like button [and Widgets, such as the Twitter button or interactive mini-programs that run on our site]. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy statement of the company providing it.
Links to 3rd Party Sites
Our Site includes links to other Web sites whose privacy practices may differ from those of St Lucia Real Estate Online. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.
Opting-out, editing, updating or deleting personal information:
St Lucia Real Estate Online utilizes email as a vital and primary communication channel with registered users and customers. As a registered user/customer, you hereby acknowledge and grant St Lucia Real Estate Online the permission to communicate with you via email (as well as other communication channel such as phone and fax) for any purposes St Lucia Real Estate Online determines to be relevant including, but not limited to, system messages, product updates, service announcements and other marketing messages. St Lucia Real Estate Online will use best efforts to honor customers request to opt out of marketing messages, but under no circumstances will St Lucia Real Estate Online have any liability for sending any email to its registered users/customers.
Users who do not wish to receive marketing emails including St Lucia Real Estate Online Promotional Emails, or Sponsor Emails are requested to contact privacy@StLuciaRealEstateOnline.com via email. We also send our users site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about service notices and responsibilities.
You may correct or update your personal information by making the change on your MySt Lucia Real Estate Online member profile page. We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at info@StLuciaRealEstateOnline.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
St Lucia Real Estate Online may provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email notice, written or hard copy notice (including via fax), or through posting of such notice on our website, as determined by St Lucia Real Estate Online in our sole discretion. St Lucia Real Estate Online reserves the right to determine the form and means of providing notifications to our users, provided that you may opt out of certain means of notification as described herein. St Lucia Real Estate Online is not responsible for any automatic filtering you or your network provider may apply to email notifications we send to the email address you provide us. We recommend that you add info@StLuciaRealEstateOnline.com to your email address book to help ensure you receive email notifications from us.
Changes to this Privacy Statement:
If St Lucia Real Estate Online decides to change its privacy statement, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
St Lucia Real Estate Online reserves the right to modify this privacy statement at any time, so please review it frequently. If St Lucia Real Estate Online makes material changes to this statement, we will notify you here, by email, or by means of a notice on our home page prior to the change becoming effective.